nur·ture – noun /ˈnərCHər/ – The process of caring for and encouraging the growth or development of someone or something

011_Glebe Point Road Fete Sydney 2010

For multi platform storytelling and transmedia to flourish, it’s ‘creative leaders and trainers’ need to use a vast range of techniques to inspire those unfamiliar with it’s highly complex, development process. This post is relevant to all media creators – advertising campaigns, innovation in companies, story development, technical and business research who require expert help to become confident explorers and producers in this new and exciting arena. I realise as I type that the post could become rather large if I included some of my in-depth, traditional training or consultancy processes so this looks at a higher level, at the types of training, networking & development in the transmedia/multi platform content space. Cue the obligatory personal context…

Multi Media Training

When I joined the BBC as Multi Media Editor back in 1995 about half of my initial role was training BBC producers. I had already been producing multi-media content and lecturing at higher ed level for 6 years prior and was partly employed because of this skill. This was a BBC long before any Innovation labs, BBC Worldwide extensions, New Media or imagineering departments and  I and a couple of other producers with BBC training would run one to three day ’emerging media’ workshops for teams of BBC producers. Back in the day this included the Senior Management Board, David Attenborough types and later Tim Haines (walking with dinosaurs) and a multitude of other ‘get it made’ top TV exec producers. The sessions back then started from an evangelical point of view but quickly moved later in the workshops into “OK I’m sold, What can we do together now” (as is the nature of executive producer types!).

The point about these early intensive workshops was less about specific project outcomes but more about the shift that went on in the minds of the participants. Guided by a range of specialist mentors using projects as test beds, their eyes were opened to the potential of the two way user dialogue, new ways to enhance their content, provide depth, allow users to playfully explore, make the TV more 2-way and interactive, build bridges and continue narratives across onto the web. The seeds were sown and a few years later I and others imported into BBC Training were running week long intensive workshops to more fully  conceive user centric productions. It is good to see this continuing apace with a recent Pervasive Media Workshop for the BBC.

Case study presentation

Also back in the late 90s I even recall a series of early workshops we ran (WebTV – no not the microsoft one!) that was all about moving the story & content from TV to the web and back again in ‘continuing’ the experience way (sounds familiar 🙂 back in 1998 with producers including Radio 4 drama, natural history and community programming. . Lest we forget. But lets forget it just for now.

Multi Platform Production Clinic

Today, 16 years on and alongside my commercial developments, I am currently the lead lecturer and Multi Platform Production course designer for last two years at Metro Screen and a year prior the Multi Platform Content Course at AFTRS (as well as creating and  leading the Creating Experiences foundation course there) – plus up to date, in November I am running as StoryLabs the Screen Australia Digital Ignition Multi Platform Production Clinic. We called this a clinic (making things better!) because the landscape is obviously much more mature than those earlier workshops as we now have 1) almost always-on’ness 2) ubiquitous locative mobile and 3) a converged, any media, distributed web across the larger screens. But the format of this lab is much more about ‘making it happen’ – mentors from around the world with tried and tested case studies will handhold and guide existing projects into a production ready roadmap. This is not a wham-bam-thank you, off you go and good luck, but clear, structured guidance, taking an already well rounded project and fine tuning the transmedia story, the user proposition and the functionality and business plan. It has been a long road to this point and my brief time at AFI DCL labs but more importantly the 5 years running the LAMP initiative has proven itself to a great degree by helping mentors and producers develop into key players in the area.

With a view to strengthening and advancing Australian digital storytelling culture and its practitioners, this intensive workshop will focus on the deeper potential of multi-platform storytelling. It aims to assist traditional screen storytellers, digital creators and game developers to go beyond basic narrative extensions such as webisodes, Facebook and twitter updates, or brochure-style websites. Participants will develop a ‘story production bible’ enabling them to take a project across relevant platforms with meaningful and sustained interactions for users.

Reasons Why We Help Multi Platform Projects


There are many different ways to communicate multi platform and transmedia and in the end you, as someone with great knowledge and experience, have to decide on your purpose, value and goals.

Do you want to

  • TEACH – give long term structured guidance and processes / exercises to develop a multi platform producer’s ability and philosophical approaches
  • DO IT ON THE JOB – work with a live and existing property, help the creative producers learn by doing, failing forward with a live service, audience/user base in tow?
  • SHARE – impart brief, generalistic practical information, so the creative producers can take it away and apply to their own, early concept projects?
  • PERSONAL PROMOTION – present regularly, be seen as an ‘expert’, want to promote yourself, with the goal of getting consultancy jobs later on?
  • MENTOR – consult and/or actually become part of the company, work very closely with the project and its creators, altruistically or for credit?
  • NETWORK – just spread your name about physically and via online networks, create your own throne, become a go to person?
  • EXPLOIT – just make a load of money, any which way but loose? Sell your skills and services to the highest bidder regardless of relevance?

There may be many practitioners and/or consultants trainers who may say ‘all of the above’ but  each of the above will require you to be involved in a range of different ‘nurturing’ events and frankly most of us don’t have the time. So we have to choose our path, what are ‘our’ real needs. I think age comes into play too in a big way, the older and wiser wanting to impart their way of seeing things vs the younger (made a couple of cool projects) wanting a bunch of kudos – ageist rant over 🙂

By the way, I use the positive word nurturing, because even if self-promotion or wanting to make $$$ seems not very positive or altruistic, it must be said that anyone working in a field who is not self-sustaining or able to be a ‘professional’ may not be the best person to get any kind of advice from?

Aside – There is a line though where, as a creative leader, self-promotion becomes a chain around your neck. Over-hyping your abilities or achievements actually becomes counter productive. The dreaded label of ‘expert’ in any field puts a lot of pressure on you to always have answers, not make mistakes and suggest innovative approaches. Those seeking advice are now becoming very wary of anyone who is a self-proclaimed expert and look closely at their productions vs the brands, their testimonials, any practical opinion articles they have online (vs a hard copy book or thesis), ask others about what it is like to work with them! Lecture over.

Ways to Nurture Transmedia Creations

So how to nurture new media creatives and most importantly their ‘early projects’ who have a passion, a story to tell or a cause to raise awareness for? Based on your above goals, what are the types of events that currently exist for them and how effective area they? Remember the key focus here is on getting good advice and hand-held nurturing for you project…(also I am not going to name, names in any of the below, including my own, as their success vs continuation, will speak for itself)

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Paul Bennun, Mike Cowap, Dan Fill, David Court, Tony Walsh photo C Gleeson


  1. The Networking Event – often fronted by a series of short ‘broadcast mode’ presentations, these events are places to pitch projects over a few drinks, find and chat to those you admire, and come away with a bunch of business cards. Networking is important as long as you are good at following up and actually keeping a connection going. This requires a lot of time to actually turn an enthusiastic discussion into some practical ‘nurturing’ and the event itself is usually a series of brief, non-project nurturing, superficial encounters
  2. The Seminar – short form, advertised as all you need to know in 3 hour type events are good for general orientation and zero to do with your project  – beyond the focus of its topic, which is why the most useful seminars for a multi platform project tend to be targeted on say the ‘user behaviour around a specific platform’ vs more general ‘transmedia – whats it all about’ ones! Good places to find some potential hired help.
  3. The Conference – these one or two day, often theme’d/hype’d events are basically broadcast shows. A few now following a formula or brand style. But a series of experts or brands with named speaker subtext (or friends of the organising expert!) are paraded in-front of a paying crowd of hopefuls who scribble and tweet tidbits of information – hoping that some of the knowledge, inspiration and sparkle will rub off on them. Great for finding ideas as many projects you see can often be done, much betterer 🙂 As with networking this is great first point contact and it becomes easier to target those who can help each other, but then again the problem of continuation comes up. Finding a project or mentor requires a series of follow-up meetings and negotiations and chats during the day tend towards introductory or overview vs nurturing.
  4. The Workshop/Lab – these vary from short, half-conference style half or one day events to longer format intensives. If the focus is on ‘specific’ projects that have been pre-filtered and selected, the workshop can potentially begin to nurture, if they are general ‘how to make a…” – then much less efficient. That said well structured workshops can reveal a potential consultant in that they have very obvious and strong processes you can adapt your project to.
  5. The Master Class – really a glorified workshop, some masterclasses can inspire and turn a mind around to become dedicated. Seeing case studies presented from someone is extremely useful, but masterclasses tend towards one perspective, one type of production and one process and still the problem remains as the participants own ‘projects’ needing some sit down, hands on, private nurturing, is still there.
  6. The Public Pitch Events – we have seen a lot of these spring up in recent years. A sort of X-Factor for multi platform, 360 productions, a cash prize for the best idea, loosely discussed by another expert panel of judges. The prizes themselves tend to be ‘tokenism’ vs actual practical, useful size funding and the comments from the expert panel aimed more at a live audience than actually giving real useful advice to move a project forward. So these may fall into the networking category as often a brand sponsor is in tow who then is sometimes hard to pin down to deliver the promised, follow-up connection!
  7. The Academic Course – quality varies as with any course but good practical courses that incorporate industry practise and exercises, lectured by those in industry will directly help the student creator and also provide more satisfaction for the trainer/mentor. The advantage of any longer term engagement with mentors is that a project can go through a series of developmental processes and certainly have more considered advice given. But this all depends on the type of people running the course. Are they from an academic background pulling in a series of industry experts, or are they a rather poor communicator from industry, who has a lot of knowledge and experience, but does not know how best to impart and nurture your work? Again one must go on recommendation and outcomes of courses but also beware that a ‘personal’ project may not get the expected level of attention as there are many ‘educational’ tick boxes to check as well, plus other students may drag a class. Also beware on conflicting advice – too often practical courses with many visiting experts can result in the cancellation effect – as one expert says do this, another says do that instead, the project can suffer.
  8. The Intensive Residential – a kind of boot camp environment where mentors and creators are locked away for a week or two with the sole purpose of ‘nurturing’ a series of projects. To use some cooking metaphors – some of these labs tend towards creating new and wacky recipes during the week, some take an existing recipe and work up the dish to taste and some ‘cook’ an existing prepared dish and get it ready for the restaurants. There are many advantages to this format over all the above and that is focus. Every minute of every day is about the creator and their project, with a mix of processes and shared experience thrown in. The results can be extraordinary given the timeframe but the event can suffer even more from the cancellation and confusion effect, where too much advice too quickly by a wide range of disconnected mentors can result in no change. So look for carefully structured and managed flavours of these kinds of labs, ones that do not allow free form, random advice, but puts a framework on it vs a everyone ‘must’ see everyone or projects choose the advice they think they need. All that said the ‘range’ of focused advice in these types of workshops can take a project from an idea to having a roadmap
  9. The Consultancy – the holy grail of nurturing. The hired nanny. Finding an expert who can temporarily sit with the project, handhold it, nurture it, help it walk, feed it and push it into the world with you…for a fee. This is where the danger lies for all parties. Finding appropriate consultants and experts who are in it for a lot more than the money is always an issue. The life of the independent consultant is often a tension between their own ‘earth shattering’ ideas that they want to progress and helping out on others work. Their experience and ability to communicate too may vary, the most important characteristic being empathy and understanding your real strategic needs. Do they have experience in projects that truly engaged socially, that is more than just turning the production handle using existing tech, are they passionate about your ‘story’ space, can they prove that passion? Most importantly with a consultant is are they really providing the bridging role you need? Most projects that need nurturing are often fine in some areas but need help spreading into design or technical or user experience or business planning. Finding a match is often hard and much like the ‘hired nanny’, it is often a real issue finding a personality and caring soul who will deliver what the project needs.
LAMP at the surfclub

Gary Hayes & Jackie Turnure lead a group exercise

Summary – Choosing Carefully

So in my usual all too brief, as I realise I have been typing for over an hour, endings I will try to summarise. Early stage Multi Platform or transmedia story projects are fragile things requiring skilful nurturing. They are multiple children at once – a complex, everywhere-at-the-same time early teenager that needs to be managed, a 2 year old still developing, stumbling needing help in finding their voice and a late teenager trying to connect and be part of the social system around them needing a friend to guide them. The nurturing required is as personalized as the project’s creators and the mentor/s needed. Any project serious about growing and becoming something special (vs a clone of that gone before) needs to find its muse.

The events listed above (I am sure there are more to add – later) I hope imply that you ‘filter & find’ in the networking, public pitch, conference, seminar events, trial run in the workshop, masterclass, course and select your ideal nurturer for the intensive or consultancy stages. It’s not rocket science sure but far too many projects fail because its creators either skip most of those stages by thinking they can do it all or some of it by themselves or they attach too early to the wrong consultants or courses leading to stalled or failed productions. Multi Platform and Transmedia Storytelling is still very early days and it is to the advantage of all projects that finding someone who is both experienced in creating AND has a deep knowledge of everything out there will make them stand-up, and more importantly stand-out.


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