May 312011

I promised quite a few folk to provide a walk-through of my short 35 minute presentation at the Augmented Reality Event in California last week. The intention of the presentation was to take my AR Scenario & Business Model thinking to the next level, to go beyond marketing eye candy, clunky ‘questionable’ games and really dig down and think hard about the value proposition for users. In creating the presentation I had to look at a deeper level at the nature of experience, as in that we can start to really find true value in Augmenting our Reality. To begin though a little compilation video I threw together for this post and some future talks looking specifically at a range of locative augmented and alternate reality services (entertainment, promotion and advertorial) to set the landscape.

Music track is called Zemith from my ‘Calm After the Storm’ album in progress – subscribe free

The only way the Augmented Reality industry is going to emerge from its current commercial birthing period is for the brands, corporates & creatives to make sure that AR is delivering a unique, immersive experience and to start to consider the value of experiential (a marketing definition here). This nature of experience, which I believe is inextricably linked to the future of AR, and the value users place on immersive services also leads at the end into a ‘experiential’ panel I am leading at Creative Sydney at the Opera House this week and I cover some of my thoughts in that space first.

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Mar 312011

How does a country encourage its creative producers to innovate media projects & services? Many leave it to commercial forces only, where it is an innovate or die, sales driven culture. Some though with small or fledgling production communities have to rely on government subsidy and kick-start funding to get most ‘innovative’ projects off the ground. I have looked and been involved in the latter for many years as Multi-Platform producer devising initiatives, director of training units and lecturer in education sectors which include several European countries, Canada, Australia, UK and US. How can we better divvy up millions of tax payers dollars and spread it between heritage and multi-platform?

Below are a few excerpts of a longer article/paper & book chapter (full of juicy stats & facts!) on public tax payers funding of global multi-platform media projects from a perspective of “are we giving it a ‘fair-go’” – as they say down under. It is focused on all government creative funding agencies who help divide up ‘new and old’ screen culture funds in their respective countries. Its intention is to help multi-platform (as opposed to the vagary ‘digital’) move forward rather than be held back by analog thinking or status quo market approaches. I will PDF and link later…

As some of this sails close to one or two of my ‘day jobs’ (some of my credentials in this area are listed at the bottom of the post) I have kept it as generic as possible, without any intentional finger pointing. I hope some top level ideas I suggest to help fix something that has been broken for decades, may not fall on deaf ears.

Preface – Traditional Media vs Multi-Platform: Where’s the engagement?

To choose an excerpt or ‘why multi-platform’ this old argument about the old vs the new is appropriate here. There are many who say we are in a golden era of TV and Film. Audiences both love and trust these mediums and growth is strong across the board. So naturally “we must find and fund new talent and projects in these areas for the good of our culture”. Telling stories through film, tv, galleries, concert halls and books is the only real media to take into consideration. Or is it? This is the status quo, most public funds for media are for localised film and TV and ‘culturally’ significant ‘art’ projects. The ‘other stuff’ oft called multi-platform or digital or online is still not taken seriously. I suggest it still does not reflect what and how its people are consuming media and how they are engaged in that usage.

To give a sense of this disparity, for example in Australia last years total spend (note this includes commercial investment) on film was US $336mill yet overall funds for ‘multi-platform’ creative projects across all public agencies amounted to approx $12-15mill – with the largest funder in the space Screen Australia about to provide approx $4mill annually for creative multi-platform. If we also add TV funding into the mix and think of other territories also (UK film spend US $1.48 bill) we can get to an estimate ratio of around 9:1 of traditional media funding vs multi-platform. Note this is about creative ‘story-centric’ projects vs digital business or hardware enterprise. That means around 9 times more is publicly granted/invested in Film & TV than Multi-Platform or it’s storytelling child, transmedia. I am still adding up figures from other regions which may alter that slightly and although I would like to, don’t get me started on the balance spent on training and education across these two sectors!

As I presented in my last post/article (Navigating the World of Multi-Platform) the media landscape has now significantly fragmented from the 1970-90s yet those in control of the ‘funding’ & educational mechanisms are, I would suggest, still basing decision from those days by funding what is effectively just ‘linear video stories’ – vs more interactive across multiple media channels. Sure there are a lot of statistics that on the surface back this up – for example, TV viewing has remained static and even growing regardless of the increase of  video watching on the web or games usage and box office is strong even with illegal digital distribution and on and on. But when you look at some sectors, print and music for example, who themselves were saying ‘business as usual’ 2 years ago, it tells a completely different story purely from a sales perspective – due to online distribution (eBooks & mp3 torrents) traditional sales are falling at between 10-30% annually.

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Apr 082010

What happens when the content cloud descends? Rocket science or people science?

Here is a really simple metaphor to illustrate the pervasiveness and societal significance of Augmented Reality. For the past 20 years humanity has been ‘floating’ its content (its personas, its information, life data, economy and social media) creating a distant, electronic cloud drifting, conceptually, way up above us. A cloud that is only reachable when we area able to connect to it via a variety of fixed and mobile ‘information’ screens, themselves connected to a veritable wormhole aka the global internet. (In reality hundreds of thousands of servers murmuring around the world with billions connected via hard wiring to receive richer media & experiences).

Up until now this ‘content cloud’ (different to cloud computing) has been abstractly disconnected from our physical lives – we read news about California earthquakes sitting in Australia, we view videos on the train of a concert three weeks ago at a local venue, we have personal social networks fragmented across time and space, play a game set in Hong Kong on a screen in London, Facebook groups comprised of half friended, remote avatars (the extended self ). 99% of the content in the cloud is not relevant to here and now (although a philosophical moot point if the now ‘is’ the participation and consumption itself?!)

In a near AR future, non geo-sensitive content will be perceived as incomplete

The Descending Cloud

But that cloud, has reached saturation, it no longer can keep afloat, there is just too much or rather just enough content to be temporally and geographically relevant. In other words there is so much ‘stuff’ up there that it now makes sense to access it, in a true Web 3.0 way, in real time, the present moment from anywhere you are. It will at its simplest level be Google Earth, slowly morphing out of your PC screen, growing to global scale and locking into place over the real world or Facebook mapping itself onto the billion users faces out in the street, advertisers reaching out to where ever you are, personalizing your everyday life with relevancy vs noise.

The always on cloud has now become very useful to a range of stakeholders. Marketeers, storytellers & users alike. Mists of information, media and experiences will engulf onto our cities and physical infrastructure, it will become a persistent fog that will coat everything in its path with layers of time and place stamped content. It will create a web of layers, of parallel narratives and realities and enhance our experiences.

OK fluffy intro over and this leads to some high level areas of a ‘consultancy’ whitepaper I did mid last year (which annoyingly I still can’t publish) but some key themes are explored below.

What does this mean on the ground, a ground covered in this fog of information. The transformative effect of our physical world being invaded by ‘cyberspace’ will make the current discussions about social network privacy seem like a children’s party. When the ‘web’ spreads into and permeates our real world will their be any hiding places. As portable screens become practical (think iPad with camera), pervasive wearable computing becomes commonplace and surveillance technology evolves to being ubiquitous and transparent – society will evolve way ahead of government and law, who powerless to stop the flow of information on connected screens will be even more powerless to stop this flow moving into real space?

“Augmented reality allows people to visualize cyberspace as an integral part of the physical world that surrounds them, effectively making the real world clickable and linked,” says Dr. Paul E. Jacobs, chairman and CEO of Qualcomm.

The videos below might give them ‘digital’ food for thought.

Beware: I would like to point out everything below has already happened or about to launch in the next few months.


From (a wearable computing lab in Toronto) – “Stewart Morgan discusses Architecture of Information on the show Daily Planet. It is a visionary short film showing augmented reality, and the implications of it’s applications.” From 2007


What kind of society will it be when our personal profiles, details and content are available to anyone in the street simply by scanning our face. That person across the train carriage, are they really playing an iPhone game or finding out ‘everything’ about you, well at least that which you have placed on the open web? A short video that will shock forward thinkers…

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May 292009

ABC Island Second Life Panorama 3000 wide!
While lecturing to AFTRS students last week about multi platform, social media & new forms I got on to games and social virtual worlds. When I asked who knew about Second Life one student chirped up “oh isn’t that the place where ABC TV got bombed”. Now a few things immediately sprung to mind when hearing this comment

  1. Having built the ABC TV Island in 5 days or so and part running it at the time I knew the background to this intimately, so how much detail to go into?
  2. I was also bizarrely running a LAMP residential lab in Tasmania when this event occurred and Lisa Romano then an ABC producer was one of our mentors, she also was in charge of the ABC Island at the time – so very much involved in the response
  3. These events are very rare and my experience was either mostly technical server errors or simple admin error, so the problem was fixed in an hour or so as we immediately liaised with Linden Lab who run Second Life and fixed the problem

But the thing that really sprung to mind was, wow this event was back in May 2007. A two year old story. How and why would it persist so long and into the heads of ‘one so young’ – well mid 20s gen, young in my book :). Then I started to think about the story I used to tell not so long ago to folk who were fascinated by the story of the intriguing ‘ripple’ effect. How a technical error ended up with the CEO of ABC TV being interrogated in government about the act being about anti- Public Service commercialisation combined with terrorism training. This also reminded me forcibly of Laurel Papworth’s Ripple effect and more importantly the Long Tail of an influenced ripple effect – whereby a story is spread like chinese whispers and in some cases enters into folklore and myth – even with endless online interrogation. I also liken this to the Butterfly effect or chain reaction, where a small event can end up causing something far more significant. In this case study below of ABC Island, as you see below, it was more to do with a kind of mass hysteria about the medium of branded virtual worlds & the reflection of that out into real ‘prejudiced’ society. An example of online mass hysteria or clever marketing? You decide.

So here is a glimpse into the Butterfly Effect chronology on 2nd year anniversary of the momentus event 🙂

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