Mar 182011

There are a handful of artists out there making great progress and learning how to meaningfully connect with their fans, build communities around themselves in new ways –  one of these  news ways is by bringing the fans deeper into the creative process. But there are still many agencies and traditional artists running fly-by-night ‘campaigns’ or superficial ‘create a logo for us / do an ad and win $500’ dis-respectful call-to-actions. Things have changed and the ‘wanna be an extra in our indy film’ does not cut the mustard anymore in a world where the users have already tasted self-publishing – nowadays we are talking about solidifying loyalty by integrating existing fans into the creative process at from the birth of the project through to the final distribution.

This post, which is a follow-on from my Co-Creating Transmedia Communities post in Sept,  looks at the levels (specifically six kinds) of crowd sourcing engagement and takes it one step beyond.


We all have our favourite artists – musicians, directors, sculptures, painters, TV personalities and we all have varying degrees of relationships with them. There is a big difference from appreciation at one end to super (obsessed?) fan at the other. But with the new breed of wonderful, stable online collaboration content networks available, the super fan can now become meaningful collaborator. The nature of ‘fanatic’ has evolved:

  1. DISTANT – Worship from afar and happy to just enjoy pushed, finished, packaged content
  2. COLLECTOR – Collects extra insight content from and about the artists
  3. PHYSICAL – Regularly goes to experiential events and concerts and may possibly have low level interaction with the artists
  4. ACKNOWLEDGED – The artist nurtures the fans into a community, a tribe that builds its own identity. They may change their personal look and brand themselves as being part of the artist’s ‘tribe’
  5. CONVERSATIONAL – A dialogue, direct and often in real time between artist and super fans
  6. CREATIONIST – The artist and tribe make ‘stuff’ together

It is of course the last three of the new types of relationships above that have come to the fore in recent years.


Bondi Sculpture by the Sea 2010 162

As I was formulating the previous 6 levels (yes I like doing levels!) I suddenly thought of one of my favourite films, from my youth. I have always been fascinated by Speilberg’s Close Encounters…and particularly the meaning behind the ‘Third Kind’. As we know it is actually a reference to J. Allen Hynek‘s 1972 scale of interaction with extra-terrestrial life forces. (There are actually seven levels listed on Wikipedia but the sixth one is redundant being a duplicate of number 2)…

  1. A sighting of an extraterrestrial craft
  2. Physical evidence of the extraterrestrial
  3. Seeing live extraterrestrial beings
  4. A human is ‘taken-in’ or acknowledged by the extraterrestrials
  5. On-going, real time, communication between extraterrestrial and humans
  6. Procreation between extraterrestrial and human

So as you do, I decided to merge 2) the escalation of our extraterrestrials with 1) the evolution of the fan and I came up with, drum roll – Gary’s Online Crowd Sourcing Levels of Six Kinds: (lets assume a level 0 which is basically passive consumption of everything that follows)

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Apr 042010

Been heads down writing, commercial development, life & course dev. I am now lecturing on (and running one of) two Multi Platform courses in Sydney, plus just out the other side of a big personal move to a new part of Sydney. All this combined with other blogs I am group posting on (eg: and lil old twitter becoming a good micro-blogging, link alternative means this blog is starting to be devoted to article, resources or richer content – when I get the time. But I have a back-log of 15 drafts that will be pushed out (excuse the pun) in the next few weeks! Also busy putting a book together called ‘Networked Media Design – Multi Platform Production’ – so some of the good stuff trickling out there, more distilled rather than the temporary stream of consciousness here – but that will all change very soon.


How much time do we spend with different media forms? I am with my partner’s family down in Adelaide, Australia for the hols and on Easter Sunday have just been part of a bizarre ‘new’ ritual. I say new because in the past Easter sunday may have constituted a quick morning choco egg hunt, followed by lunch, a film or two, some topical TV and even radio later in the day during meal times. How far we have come?

A family group of two pre 10s, three early 40s and two seniors have been gathered around the hot family PS3 playing Heavy Rain for 7 hours! Yes you heard right, from 10am to 5pm we played, talked about, watched, shouted, got emotional to a ‘video game’ – all the time discussing the next moves, ethical questions, plot points, social aspects and production value. The kids were doing most of the driving while the rest of us took the back seat giving them directions and choosing some more of the subtle ‘conversational’ or plot options. I tweeted this ‘social’ game event as Parallel Access Gaming – as in this new form of media consumption some of the family simultaneously experiencing the game as play, others as an emotional cinematic event (complete with film music & inciting narrative) with everyone cycling between, action and passive. Typical?

@garyphayes easter sunday revelation – Parallel Access game Heavy Rain – kids play/drive, moms/aunties strategize, grandparents discuss story arcs


This reminded me to do a post on another special demographic group who are often (anecdotally) associated with spending more of their daily time with cinema, the arts, TV or radio (traditional / heritage media). At several seminars I have been running over the past couple of years for traditional media creators/managers I have asked over 105 of them to fill in a little survey I devised – imagine a typical week or month and construe from that an average day spent with media & life events. So over the past week if you averaged it out, how much TV per day would you watch, how much on social networks, how much playing games and so on.

Two sets of questions:

Heritage media and life time – Sleep, Eating, Travelling, Books, Live TV, Live Performance, Conversation, Sports, Live radio, Cooking, Newspapers, Family Stuff, Cinema, Education, Pubs & clubs

Social, online entertainment – Email, On-demand music, On-demand video, Console games, Social network, Online games, Online video, Shopping online, Mobile – SMS, Uploading, Twittering, Collaborative writing, Writing blogs, Research, Forums

The purpose of this was to see how closely their life/media time balance matched the stats I was presenting from the likes of Nielsen, Forester and other ‘notable’ research who were obviously taking larger samples than my 15 at a time and what I publish here – 120 anonymous respondents. The results were rather surprising and the age ranged from around 19 up to early 50s across heritage aspirants and established creators. I start with a couple of charts at the Gen Y end, film foundation students which shows some detailed online time followed by my special aggregation that compares key groupings.

On-demand and online entertainment

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