Aug 232013

Why are TV companies often the worst offenders when it comes to producing original and creative multiplatform offerings? Why are most just serving up brochure websites, the occassional ‘send in your video via YouTube’ or ‘tweet in what you think, we really want to know’? Where are all the great integrated-with-show online, game and mobile offerings, all the innovative 2nd/3rd screen stuff and really resonant social audience contribution? TV Broadcasters are fighting dwindling audiences overall (apart from great golden age US drama & singing talent shows of course) and struggling to come up with great multiplatform strategies to help reach and re-connect audiences to TV shows? Why is this?

Note: this refers generically to the TV industry not any one particular broadcaster…

Credit: Scott Adams

Credit: Scott Adams

1. Succeeding Backwards

Did that once, didn’t work, won’t do it again. Rather than failing forward or more importantly trying something and organically improving it over time, many broadcasters fall into the trap of nervously dipping their toes into new formats, only carry on doing it if it succeeds immediately, if not, do nothing to improve it and then wonder why nothing bites. There is a spiral of diminishing returns if iterative success is what you live and die on. Risk averse – Jobs on the line. Make a mistake and the kids are mortgage are in jeopardy. Best to just keep things stable, solid, not rock the boat, deliver the barest minimum. Surround everything we do in layers of ‘process’ so it looks like we are busy. Sadly many broadcasters are busy making nothing, of real value for their audience.

2. The Silo Wars

TV broadcasters and TV studio organisations are highly political and have set up division and departments that make joined up, original multiplatform projects particularly, nigh on impossible. This is often a symptom of the people structures combined with being judged on your last project not future potential. Also it is important to have a strong group of allies (or reports) who justify and keep you in your position/role, but these roles are part of a tight pre-defined structure. They are like bricks in the wall of the internal divisions set up by senior management to make it easy to, er manage the company. But this sets up many nasty habits. Competition and protection of the mini empires, fighting for budgets, duplication (we can do that too and better) and most importantly from a creative multiplatform perspective – really hard to do projects that cross these ‘locked down’ silos. If it looks good everyone fights for it, if it looks bad no one wants to touch it. Companies who have vertical products (radio,tv,film,books etc) need to build lots of internal bridges or watch all of their products fail.

Continue reading »

Jun 202013

Alongside my day job for the past couple of years and various labs and seminars I have been involved in, one thing that keeps coming up is ‘why is the process for making multiplatform so complicated / varied / mysterious / technical’. For many from traditional production processes such as film or TV it can seem like a black art. Not only are there the technical and story hurdles for each platform, whether smartphone, tablet, web or games devices but there are the complexities of delivering to all of them at the same time or in a staggered release schedule. Then comes the further black art area of the back-end server and content management issues.

So in the presentation embedded below the main image, I tried to at least raise some of the key issues about process and considerations. This was part of a public talk in a 3 day lab I ran last week with SAFC for its Digital 360 lab initiative, where I had 15 minutes to set the stage for other speakers talking about various production issues. I didn’t go into some of the key problems that I come across daily in a media organisation, where legacy commissioning structures, budget release and content silo’s cause even more process problems – the ever so present issue of ‘multiplatform’ as an after-thought or very worse case ‘a marketing campaign’ to draw users back to the tent pole tv or film property. That I will leave for another day/post.

One thing I and other enlightened multiplatform producers oft talk about is the parallel production process. By that I mean that for truly integrated cross-channel or merged media story driven products, the best process is where they all run in parallel. They still keep to their own rigid production sequence but wherever possible, they run together. So concepts and stories across Film, Multiplatform and Games are mapped out at the same time. The overall planning and pre-production are hand-in-hand and so on. I tried to find a map/chart of how this could work on the web but drew a blank, so I tried to fill that blank in for my talk. But even this only went so far. So the 1st diagram below is an initial stab at what an ideal production process might look like. Each of the components within the 6 stages across the 3 key media types, synchronised.

Parallel Production

Continue reading »

Jul 022011

I presented at the end of the inaugural GameTech conference last week before a panel looking beyond console, revenue streams & individual game formats and looking at games breaking out into real space and becoming 24/7 – my talk was entitled

“Pervasive Entertainment – Games, Film, Physical, Print & TV merged with social networks”.

“Pervasive entertainment – entertainment that is all around you, 24 hours a day, persistent – probably location based – possibly merged with real world – driven by devices that are mobile, always on & location aware?” G Hayes

It was great to see industry heads gathered at the beginning of the conference such as this State of Industry panel twitpic I took featuring the Australasian heads of Ubisoft, EAGames, Sony and Microsoft.

Panel photolp, Ubisoft, EAGames, Sony, Microsoft heads at Gam... on Twitpic

As well as a government endorsement introduction from Brendan O’Connor, the Australian Minister for Home Affairs & Digital Culture who talked briefly about games as portable, ubiquitous & networked – yay!  He also talked about the R rating for Australia on the way which is a big relief for games distributors!

But my talk later was a broad brushstrokes whirlwind tour at the exiting period we are entering where the promise of ‘technology based’ pervasive entertainment for the last decade or two is getting very close. Another perfect storm as locative play intersperses with augmented reality, where socially produced media becomes embedded into real time broadcast networks and where game is truly dispersed across multiple platforms.

Here is the basic structure of the prez:

  1. What is Pervasive Entertainment / Gaming
  2. What is Multi Platform / Transmedia in a Gaming Context
  3. Games spilling into the real world Evolution of Experiential AR
  4. Business Models of Pervasive AR Entertainment
  5. Futures and Takeaways

The presentation is embedded below but before I launched into the definitions & case studies I asked the game industry audience –

“Who is the games industry? As all aspects of our lives become ‘gamified’ such as shopping, travel, social life, locations & TV/Film, has the games industry lost the initiative by allowing marketeers, AR & transmedia companies, ad agencies, film & TV producers to create & monetize these new pervasive forms of entertainment?” Gary Hayes – GameTech 2011 Sydney

It was too late in the conference for this to be tackled or even mean anything to those locked into AAA console title production line or part of an incumbent traditional media machine. Earlier in the conference there was a sense that if the game is not commoditized (delivered in a nice box on the shelf of the local games store) then it is outside the industry boundaries and therefore let those companies involved in more distributed, transmedia games fight over the scraps. Full slide show follows

Continue reading »

Sep 252010

You shouldn’t be asking do I need a community of interest around me and my work but what will happen if I don’t have one!

Yesterday I presented twice at a great two day conference in Melbourne called ‘Arresting Audiences‘. The irony of the title not lost on this writer as the real intention of the event run by Film Victoria (a traditional film funding organisation) was commendable – finally focus on ‘users‘, ‘watchers’, ‘participants’ aka as old school ‘audiences’.

Most of the talks explored new marketing, basic demography and obligatory future trends with a couple of inspirational ‘write for your inner audience’ highlight talks from the likes of Jane ‘buffy/BSG’ Espenson, but I was asked to look at the social and transmedia aspects that affect and impact on audiences/communities so below is:

  • the embedded slideshare of my presentation
  • a little explanation
  • a trans-social-media community flow chart (used as a presentation pivot)
  • and a draft ‘in-development’ widget, which I didn’t show but which looks at reach & impressions over time (broad engagement)

Continue reading »