Oops! It appears that you have disabled your Javascript. In order for you to see this page as it is meant to appear, we ask that you please re-enable your Javascript!
Jan 022012
 

Originally published (& cross translated?) Oct 2011 in Wired Magazine ‘Change Accelerators‘ by Gary Hayes 5 of 5

Image by Gary Hayes

“Anyone up to battle aliens at the local museum tonight?”

It might sound like a farfetched idea at the moment, but this question may soon be another option rather than the old invitation to go see the latest 3D blockbuster at the Cineplex. The previous four posts talked about major experiential paradigm shifts, where more and more people desire to be ‘inside their entertainment’ —literally. The need to watch a show or read a good book in isolation will never go away, but right now, a new form of immersive entertainment is taking hold that sees users hyper active online and more and more participatory outside of their homes in unique, social story locative experiences. These shifts leads us to confront some basic questions, like, “What is an experience?” and “Are some experiences more engaging than others?” as well as some not-so-basic ones, the all-important, “Who will create all these new experiences?”

Designing any new media format is challenging, especially when the goal is to create highly engaging pervasive entertainment, that is more compelling than what already exists. Since the grammar has not yet been invented, for many, it presents a quantum creative leap. Right now, there is still conflicting opinion about what to call these new types of distributed stories—and let’s not mention the transmedia wars!

One of the greatest challenges for professional storytellers, who are accustomed to traditional linear plots, is to transition into a new platform. Rather than writing straight lines to be delivered from a stationary stage or studio, they are now being pushed to create content for a shifting stage or multiple shifting stages at once— often in different cities or time zones. Given the growing appetite for this type of connected, collaborative, dynamic content, the well-established line between audience and producer is becoming increasingly blurred. Right now it remains to be seen if conventional storytellers will adapt to these new demands, or if they will be outpaced by users themselves. User who are as voracious (and in some cases as adept) in creating content as they are in their insatiable consumption of it.

I was trawling the web the other week looking for a good description of levels of experience and how to design for them. What I discovered, however, is that, much like the missing lexicon, there isn’t a lot of science to this yet either. To fill the gap for now, I created a diagram to explore increasing levels of experience or engagement: It begins at the first level of physicality as the least complex and builds its way up through mental engagement, then social inclusion, and finally the emotional and spiritual levels. These last two being the hardest ones to deliver. Narrative games, like L.A. Noire and the earlier Heavy Rain and Indigo Prophesy, are brave examples of games trying to develop emotional, interactive responses (albeit skipping most of the real social & physical elements).

For audiences in the developed world, 3D and 4/5D cinema is gradually moving into the home and has the potential to make box office visits unnecessary – not worth the added effort. Audiences are starting to expect more value and more payoff for their play time (and trouble): For many, a trip out of the house to be entertained is a transmedia experience in itself. This forces new entertainment providers to seriously take these “audience journeys” into consideration. Likewise, since marketers have begun to tell more interesting stories across places and platforms, traditional writers need to get up to speed on these changes as well. Take for example, a recent holographic product display for Lego. These types of interactive promotional events work to increase the expectations across the board for what is possible in terms of entertainment.

However, film is also slowly catching up. The internationally renowned artists’ group, Blast Theory created a locative cinema project called A Machine to See With, which is a good early evolutionary example. Less about sensory immersion and more about a healthy combination of imagination and locative storytelling, the project allowed viewers to “live” inside a cinematic story unfolding on the streets of Brighton, England. According to the San Jose Biennale last year, the experience mixed documentary material, stolen thriller clichés, and the films of Jean-Luc Godard to let participants walk through the city and receive phone calls, stepping into bit parts or leading roles.

These steps are evidence that now would be a good time for these types of indie projects to start receiving the big-budget attention that clunkers like Phone Booth did. Entertainment is truly moving toward a variation of the infamous Star Trek Holodeck, a complete surround experience that fools our brains into thinking “this is really happening” or “we are really there.” Experiences can either be delivered through layered digital storyworlds, or peppered your everyday life through fragments and bits so that your real world starts to become the storyworld.

Parallel to this transmedia trend, there are complete virtual screen environments of game driven and socially focused spaces known as MMOGs (massively multiplayer online games). These alternate “worlds” are host millions of peoples ‘minds’, melded into the characters they are playing. Many approach a game with the same gravity as a method actor taking on a new role, wholly losing themselves in an alternate reality. The way people interact with these virtual selves is also rapidly changing – making new interface technologies like the Xbox Kinect and iPad/tablets some of the fastest-selling items in history.

These new forms of entertainment will require creators to become writers of place and time, creating relevant and game-like personal experiences. Let’s imagine a simple future? You are at home watching a story experience teaser on your surround 3D head mounted display. You decide to rent it with some friends and project it on your wall-size, AR home cinema screen. It sets up the challenges; you all become the heroes. You all don in-earphones and sporty AR glasses, which have tiny cameras connected to a 6G network that point out and down, tracking the external world, as well as body movements and speech.

You undergo a physical and mental training exercise in your home to prepare for the outdoor challenges. You walk outside and start to explore your city. The open park becomes a fully rendered fantasy environment; urban streets and buildings are layered with story and critical game information. You have X-ray vision; you can see inside coffee shops and stores. Past and future scenes play out before your eyes. You talk to digitally rendered, artificially intelligent characters who respond to specific questions. You work as a team and add your own story challenges. An iBrain scan afterwards let you record your experience for others in 3D.

Welcome to your personal experiential entertainment Holodeck. Of course, you can turn it off at any time and read a good book or watch a film. But that’s so 2011.

Dec 312011
 

Originally published Oct 2011 in Wired Magazine ‘Change Accelerators‘ by Gary Hayes

Image by Gary hayes

Grab some nibbles, pour yourself a drink, and sit down. You’re now ready to immerse yourself in a TV show. And then you notice that CSI Miami is placing Facebook photos of your aunt, uncle, and cousins onto the desk of a perp. Lean forward, and keep your eyes peeled, updates from your Facebook page are about to be incorporated into your favorite TV show’s narrative. (Your best friend becomes the suspect!) As you immerse yourself in the story, the story immerses itself in your social world. In this context, online meets offline and your family and friends will never look the same again!

While this opening scenario sounds like pure fantasy, it’s not. It’s actually based on Warner Brother’s Aim High, an upcoming web series that will integrate pictures, music, and information from a viewer’s Facebook page into the video. One might call it the ultimate transmedia vanity blockbuster, where viewers are watching and playing with their own distributed, but connected story fragments. If this trend continues, soon we’ll be interacting with TV and games mashed up with our own social networks on big and small screens everywhere.

Since 2003, tools that allow people to easily create, upload, and share personal content are now commonplace. With so many people sharing their lives through networks, there is a social story revolution unfolding. There are more photos taken every two minutes today than during the entire 1800s and, as my Social Media Counter shows, most of this new content is created by individuals who used to be called the audience.

Since the late ’90s, the vision of interactive TV has been to meld this viewer-generated content into shows, particularly live TV. Today, we are taking the greatest evolutionary steps in broadcasting since the advent of live TV. In my presentation, “The Gamification of Social TV,” I examine the ways audiences are becoming more and more integrated into media, such as shows, films, games, and live events; first, there is the social level, then the participative, and finally, the inclusive.

Real-time conversation about what’s happening on TV has pretty much been with us since the beginning of mass TV in the ’50s. However, nowadays we have advanced well beyond the cord-tethered telethons of yesteryear. Today, advanced technology, like text voting, allows shows to measure the sentiment of the crowd sitting at home, not just the studio audience, in real time.

Andy Warhol famously predicted, “In the future, everyone will be world-famous for 15 minutes.” That future has arrived: We can all be stars in our own lifetimes, even if it’s just among our social network. We have become our own entertainment hubs, around which our friends and media circulate. Broadcasters and service providers have caught on to this trend, and now, entertainment-based social networking websites, like GetGlue, allow viewers to check in to movies, TV, and music. These personalized hubs fueled by recommendation and loyalty are allowing viewers to lock their worlds to TV space.

Not surprisingly, marketers are also taking notice of the advantages presented by social storytelling. A recent example is the Rommy Gulla Facebook video campaign run by Panasonic Australia. To demonstrate a new Blu-ray recorder’s ability to store 28 full days of HD content, the company developed a Truman Show-esque, promotional Facebook campaign encouraging input and social sharing.

Other online services, like Hulu, are also allowing users to bring media directly to their networks and take root inside Facebook itself, creating a forum for friends to share video content seamlessly. At the other end of the spectrum, there are options like Beckinfield Mass Participation TV, which takes social media to the nth degree by inviting users to film themselves as the stars and extend the web show format. This concept borrows from the realm of social alternate reality games, such as a World Without OilTruth About Marika, or Conspiracy for Good, which have been allowing users to write themselves into scripts and become the activist hero for quite some time now. Social media storytelling has deep roots in multiplayer role-playing gaming; in fact, the fastest growing game on Facebook at the moment is Sims, the $4 billion franchise game, where players inhabit and merge with social experiences in an alternate character-driven world.

Is alternate character acting the future? The film industry is not far behind in embracing social films. Earlier this year, Toshiba, Intel, and their ad agency Pereira & O’Dell took a gamble onInside, an interactive film experiment starring Emmy Rossum directed by D.J. Caruso. Now some people are speculating about whether or not social films are the next big thing in Hollywood. Will we see a social film revolution where plot dilemmas are handed over to the audience to experience and solve?

When it is done well, traditional storytelling married to social media is very powerful: It takes those people who want to go beyond a behind-the-scenes DVD extra into the story. While we watch to see if integrated social media entertainment will really take off, there are still some issues to consider, such as, is it invasive for characters from shows to enter an individual’s social networks? and Can a TV blockbuster become too personal?

That said, for now, I’m off to watch an episode of House, where I’m the patient!

Nov 162011
 

Not the most concise title but I wanted to cover a bit of ground with it. I am leading a week long Multi Platform development residential lab next week in the Southern Highlands of New South Wales with some of the worlds leading mentors and Australia’s top projects – all linked to Screen Australia. This is followed by a one day seminar in Melbourne called ‘Idea to Market’ and top and tailing all of this, I have taken up the Executive Producer ABC Multi Platform TV role. More on each coming up.

054_Southern Highlands NSW Australia II 10 000 pixels wide!

Intensive Clinic

As you know last year I founded StoryLabs, a global transmedia IP development network, with 3 other individuals in Canada, US and UK. Then, new format funding body, Screen Australia who were looking for a very practical, production orientated rapid development structure for their Digital Ignition initiative, looked to StoryLabs.

Screen Australia has engaged transmedia collective StoryLabs to direct the first workshop, under the guidance of its key founder Gary Hayes. He is recognised as one of the foremost digital thinkers. An award-winning multi-platform producer, author, educator and director. The founding director of global multi-platform training initiative StoryLabs he has recently become Exec Producer of ABC Multi Platform TV. He was the director of AFTRS’s LAMP program for 5 years, was Senior Interactive Development Producer at the BBC for 8 years, and was a Social TV Producer in the US. Gary has designed and lead multi-platform/transmedia courses internationally and in Australia with AFTRS and Metro Screen. He also runs MUVEDesign (creating story based augmented reality, virtual worlds and transmedia) and the influential media and marketing site PersonalizeMedia.. Gary will be supported by up to eight high-calibre international and domestic experts.

“The Digital Ignition Multi-platform Clinic falls within the suite of support offered through our All Media Program, which seeks to ignite and strengthen digital understanding, expertise and activity within the Australian screen content sector,” said Screen Australia Investment Manager Mike Cowap. “We’re thrilled to be working with Gary and his StoryLabs network to make this as rich and practical a workshop as possible.”

Founder of StoryLabs Gary Hayes said, “We’ll deliver a highly structured program focused on all the important practical topics, including storytelling, user experience, design, technical, business and marketing. We’ll be using case studies and tried and tested exercises to hone participants’ processes, and ensure they leave with a tangible ‘bible’ and clear list of next steps for their project to get it off the ground.”

Continue reading »

Oct 232011
 

What do we really value online and can traditional publishing companies adapt quickly enough to save themselves?

Earlier this week I and a group of social media ‘influencers’ were invited to a briefing by News Ltd of their, two years in the making plans to move to Australia’s first big Freemium news content model. Basic freemium model – a range of teaser online news excerpts leading to fuller, more in-depth news stories behind a pay wall at subscription prices starting at $2.95 a week to $7.95 including the daily printed paper.

Ross Dawson, Richard Freudenstein, Tim 'Mumbrella' Burrowes - photo garyphayes

The basic details of the plan were dutifully and immediately blogged in traditional journalistic style by Ross Dawson and Tim ‘Mumbrella’ Burrowes (both featured above with Richard Freudenstein CEO of the Australian). But alternate opinions are surfacing from other online ‘influencers’ who were there – including Laurel Papworth (who just published a thoughtful Paywall for News.com and Online Community Social Media), Gavin Heaton (his tweet compilation) Tiphereth GloriaKatie ChatfieldCraig WilsonBronwen Clune and Karalee Evans. Some were feeling privileged to be at this briefing (in advance of traditional media – who of course are competitors so why not invite the ‘independent voice’) but others were confused regarding the actual value proposition being put forward.

Firstly hats off to the large News Ltd operation for taking this ‘if we don’t were damned’ and ‘if we do were also damned’, step. Also for setting up a no-mans land, bridging site, looking at the Future of Journalism. It is really the only thing they can really do at this juncture – so it all comes down to ‘how’ they do it. I and others pointed out during the session that regardless of the mammoth ‘back-end’ production, business and editorial systems upgrade, it really boils down to IF users like the taste of this particular flavour of digital content. Is there a demand for your ‘paid for’ product?

Some heritage news orgs are starting to turn the corner of this ‘experiment’ of course while others have just crashed and burned. Yesterday AdAge reported on New York Times just keeping it’s head above the water with it’s 324 000 and climbing, digital subscribers. It announced that, as it’s print ads decline by 10.4% a quarter it’s digital ads (up 6.2%) and increasing subscribers online are balancing the books, just.

Within the company’s news media division, which includes The New York Times itself as well as the Boston Globe and other newspapers, digital-ad revenue increased 6.2% — slower growth than in the second quarter — while print-ad revenue dropped 10.4% — a sharper decline than last quarter.

In a world of scarcity asking people to pay for ‘information’ or stories about themselves and the wider world makes sense. Get that. But in a world where digital, to a growing number, means free access, open re-distribution, self-publishing and outright plagiarism of those same stories, will ‘paid for news’ ever work?

Lets step back from the granularity of price points and production challenges covered by others for the moment and without getting bogged down in journalistic integrity or endless ‘manipulative’ stats, lets get back to basics.

Continue reading »